Error in Executing a Workflow that Sends Emails from a SmartScript Script_Finish Event for Some Languages. (Doc ID 544845.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel SmartScript - Version 7.7.2.4 [18365] to 8.1.1.11 [23030] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.7.2.4 [18365]
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2003 Server
Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-2958129491.
***Reviewed for Relevance 24-Nov-2012***

Symptoms

SBL-BPR-00162

Hi

We have a test environment set up in english, dutch, french and german for eMarketing. However, when we execute a workflow from the web survey (smartscript). The french environment goes out fine. The german environment gives us the following error message. Same error code for the english environment. 

Ein Skript-Fehler ist während der Skriptausführung aufgetreten (Ereignis: Script_Finish). Wenden Sie sich an Ihren Systemadministrator.(SBL-CSP-00231)
Der im Feld Delete Unit von Buscomp Batch Job eingegebene Wert stimmt mit keinem Wert in der beschränkten Auswahlliste Batch Job Time Units Picklist überein.(SBL-DAT-00225)
Fehler beim Aufrufen von Dienst 'Outbound Communications Manager', Methode 'SendMessage' bei Schritt 'Send Email DEU'(SBL-BPR-00162)
Stack trace: Service [Workflow Process Manager].InvokeMethod(), Built-in function SmartScript [DE Offline Prospect Web Survey].Script_Finish(), Line: 89

Cause

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