SCCObjMgr_enu: SBL-GEN-00001 Process exited with error; Due to corrupt Mainwin registry file (Doc ID 545855.1)

Last updated on OCTOBER 08, 2016

Applies to:

Siebel System Software - Version 7.7.1 [18306] and later
Siebel CRM - Version 15.8 [IP2015] to 15.8 [IP2015] [Release V15]
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.1 [18306]
Database: Oracle 9.2.0.6
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-2760869491.

***Checked for relevance on 13-Feb-2013***

Symptoms

One of our Siebel Object Manager on our QA server failed and is not coming up now. Along with the Object manager we have Assignment manager and EIM components running on this server. All the other components apart from Object managers are running fine.


We have tried restarting this server and complete environment after disabling and enabling the Siebel object manager for this server but it failed to come up regardless.

siebmtsh and siebsvc processes are coming up after restarting , below is the output of prstat cmd.

   PID USERNAME SIZE   RSS STATE PRI NICE      TIME CPU PROCESS/NLWP
19742 siebel77 305M 191M sleep   58    0   0:00.22 0.0% siebmtsh/10
19706 siebel77 226M 223M sleep   58    0   0:00.13 0.0% siebsvc/6
19743 siebel77 146M   37M sleep   59    0   0:00.00 0.0% siebmtsh/16
22158 siebel77 143M   26M sleep   58    0   0:00.00 0.0% siebsess/4
19735 siebel77 131M   20M sleep   59    0   0:00.00 0.0% siebmtsh/9
19736 siebel77 127M   18M sleep   58    0   0:00.00 0.0% siebmtsh/8
19741 siebel77 124M   16M sleep   58    0   0:00.00 0.0% siebproc/4
20981 root       71M   43M sleep   29   10   0:00.00 0.0% vxsald/15
20698 root       64M   36M sleep   29   10   0:00.03 0.0% vxsvc/21
3940 root       48M   27M sleep   58    0   0:00.00 0.0% java/22
   829 root       30M   28M sleep   59    0   0:00.00 0.0% dsmc/6
   916 pat340     16M   14M sleep   28   10 12:03.05 0.1% PatrolAgent/4
21026 root       14M 4328K sleep   28   10   0:00.00 0.0% vxsragt/4
13311 root       12M   11M sleep   52    0 30:05.09 0.6% PatrolAgent/1
    20 root       10M 8680K sleep   58    0   0:10.19 0.0% vxconfigd/1
1442 pat340   9240K 6688K sleep   29   10   0:44.27 0.0% dcm/1
5313 root     7800K 5528K sleep   59    0   0:00.00 0.0% dsmc/4
1452 pat340   6888K 4872K sleep   28   10   3:27.24 0.0% bgscollect/1
5277 root     6592K 4680K sleep   58    0   0:00.11 0.0% mstragent/6
5275 root     6096K 4136K sleep   59    0   0:00.06 0.0% mstragent/4

Cause

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