How Can We Create Activity Step Types And Copy Activity Steps from Activity Templates to Activities?
Last updated on FEBRUARY 07, 2017
Applies to:Siebel Life Sciences Field Service - Version 22.214.171.124 SIA  and later
Siebel Field Service - Version 7.8.2  and later
Siebel CRM - Version 7.8.2  and later
Information in this document applies to any platform.
The customer had the following two questions:
Q1. Is there somewhere in the application where we can see all of the activity steps and edit them if needed.
Q2. Can we create a new template for the activity steps which will copy the activity steps automatically to the activity based on the Activity Type.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms