How Can We Create Activity Step Types And Copy Activity Steps from Activity Templates to Activities?
(Doc ID 554182.1)
Last updated on MAY 05, 2021
Applies to:
Siebel Life Sciences Field Service - Version 7.8.2.5 SIA [19227] and laterSiebel Field Service - Version 7.8.2 [19213] and later
Siebel CRM - Version 7.8.2 [19213] and later
Information in this document applies to any platform.
Goal
The customer had the following two questions:
Q1. Is there somewhere in the application where we can see all of the activity steps and edit them if needed.
Q2. Can we create a new template for the activity steps which will copy the activity steps automatically to the activity based on the Activity Type.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |