Last updated on MARCH 02, 2017
Applies to:Siebel Tools - Version 220.127.116.11  to 8.2.2 SIA [Release V7 to V8]
Information in this document applies to any platform.
Reviewed for relevance "18-AUG-2014".
""Checked for Relevance on 08-AUG-2016""
A Service Request applet was added to the "Home Page View (LS)" view. Users report that executing a drilldown on the SR description field, loses the current record focus. Instead, the drilldown target view's current record focus is always the first record in the current query. This is incorrect, the current record focus should be on the service request records where the Drilldown was executed.
The strange behavior is noticed ONLY on the custom local database. If you use the same custom srf file against a sample database, the behavior is not reproducible.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms