UCM Batch Process Manager task fails with "No user key can be used for the Integration Component instance" error. (Doc ID 566009.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Universal Customer Master - Version 8.0.0.2 [20412] and later
Information in this document applies to any platform.

Symptoms

Using EIM, an account was loaded into S_UCM_ORG_EXT and the account’s address was loaded into S_UCM_ADDR_PER. The UCM Butch Process Manager task failed with the following error:

ObjMgrLog Error 1 00000013480f0d00:0 2008-04-24 12:26:21 (adptutils.cpp (1222)) SBL-EAI-04397: No user key can be used for the Integration Component instance 'Account_Business Address'.

Cause

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