Siebel HTML Printing appends additional hostname to URL when EnforceSSL=TRUE (Doc ID 566175.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Symptoms

Account Change Request (ACR) 320 was introduced into Siebel release 7.8.2.4 fix pack and higher. This ACR allows Siebel to make use of SSL hardware accelerators.

Once EnforceSSL=TRUE was set when doing an HTML Print or Print Preview via the File menu it did not work correctly. The URL was appending https://<hostname> to the existing print URL causing it to become invalid. For example:

Instead of:
https://<hostname>/<virtual directory>/start.swe?SWECmd=GetCachedFrame&SWEC=8&SWEFrame=top._sweclient._swecontent._sweview.Print

It looked like:
https://<hostname>https://<hostname>/<virtual directory>/start.swe?SWECmd=GetCachedFrame&SWEC=8&SWEFrame=top._sweclient._swecontent._sweview.Print

Cause

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