Custom Handheld 7.x sync object manager fails with error SBL-UIF-00243
(Doc ID 578374.1)
Last updated on NOVEMBER 25, 2019
Applies to:Siebel Handheld - Version 7.7.2 PDA  to 126.96.36.199  [Release V7]
Information in this document applies to any platform.
***Checked for relevance on 19-Nov-2012***
***Checked for relevance on 09-Jan-2015***
A new, custom object manager (OM) for handheld synchronization was created with following method:
- navigate to Administration - Server Configuration > Component Definitions
- select a standard sync OM (e.g. SIAServiceCEObjMgr_enu) and copy the record
- syncronize the changes and assign the OM to a server
Synchronization of handhelds with this custom OM fails. Following error appears in the OM logfile:
(sweextsv.cpp (262)) SBL-UIF-00243: Invalid external service source 'siebelpda'. Check the server configuration or the request.
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