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Server Component Jobs doesn't update status properly (Doc ID 578588.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel Life Sciences CRM - Version 7.7.2.4 SIA [18365] and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Server jobs remains in 'Active' status after the job completes.

After restarting the Siebel Server (or only SRProc) all requests that are 'Active' will be put back into 'Queued' state and will be processed again. This may result in different scenarios (emails being sent twice, invoices being imported twice or workflows running twice)

SRProc doesn't report any failure in it's log file.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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