"SBL-UIF-00271: Invalid username/password specified" error when using SSO (Doc ID 605417.1)

Last updated on AUGUST 14, 2017

Applies to:

Siebel CRM - Version 7.7.2 SIA [18325] and later
Information in this document applies to any platform.
*** Checked for relevance on 29-JAN-2013 ***
*** Checked for relevance on 27-JAN-2016 ***
*** Checked for relevance on 14-AUG-2017 ***

Symptoms

With web single sign-on (SSO) enabled, users are getting the following error despite the user being properly set-up in the LDAP directory, Siebel application, and the SSO system:

SBL-UIF-00271: Invalid username/password specified

Changes

 

Cause

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