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Using Namespace - Error invoking service EAI XML Converter method XMLDocToIntObjHier at step Convertr XML - IO (SBL-BPR-00162) (SBL-EAI-04109) (Doc ID 730021.1)

Last updated on FEBRUARY 02, 2022

Applies to:

Siebel CRM - Version 8.0 [20405] to 8.0 [20405] [Release V8]
Information in this document applies to any platform.
The issue affects EAI Siebel Adapter Business Service and EAI XML Converter Business Service.


Trying to receive an XML SiebelMessage enveloped in a Tag using namespace or different from <SiebelMessage>, with either EAI Siebel Adapter BS or EAI XML Converter BS, fails with the message below:

"Error invoking service 'EAI XML Converter', method 'XMLDocToIntObjHier' at step 'Convertr XML - IO'.(SBL-BPR-00162)
If the SiebelMessage header is not present, either an Integration Object Name or an Integration Object Name Lookup RuleSet should be specified in order to convert the XML Document to a Siebel Message.(SBL-EAI-04109)"




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