Unable to Download "Siebel High Interactivity Framework" for Internet Explorer After Uninstalling QF0259 (Doc ID 735324.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.0.0.2 [20412] and later
Information in this document applies to any platform.
Siebel CRM 8.0.0.2 [20412] with patches QF0234 and QF0259 applied.
*** Checked for relevance 04 Oct 2013 ***



Symptoms

HI Framework cannot be download. Object on Internet Explorer screen shows an Unknown status.

The following message is received on IE6:

Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings

Changes

QF0234 and QF0259 are installed over Siebel 8.0.0.2 and only QF0259 is removed.

Cause

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