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Marketing Specific Workflow Process Manager Tasks Created by Other User than the Logged in User (Doc ID 737391.1)

Last updated on NOVEMBER 18, 2020

Applies to:

Siebel Marketing - Version 7.7.2.8 SIA [18379] and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

While running repeating scheduled marketing programs, the initial system task (Stage Execution) is created by the logged in user but all subsequent tasks (Campaign Load, Campaign Launch, Wave Launch) are created by SADMIN.

The issue is that when a campaign is loaded by SADMIN the OLAP segment does not return the correct data. The segment only returns data from the user’s organization.

Please provide the suggested steps to be followed in order for the campaign to be loaded by the user that created the program.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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