Modify Asset To Order Process Fails To Recognize Previous Product Version
Last updated on NOVEMBER 15, 2017
Applies to:Siebel eCommunications Call Center - Version 8.1.1 SIA  and later
Information in this document applies to any platform.
Modifying an asset with an old product which is replaced by the new product version will create an issue in eConfigurator:
All set child items are deleted and therefore lost
If "CFG State Code" is set to "User Requested Item" in the asset the application does not generate the issue.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms