My Oracle Support Banner

Errors in Upghys: The key index for encrypted column can't be empty (Doc ID 740354.1)

Last updated on AUGUST 02, 2022

Applies to:

Siebel Field Service - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
This applies from 8.0 and above which includes current versions as well Siebel CRM 17.x and above


Trying to perform upgrade to 8.0 from older versions. Completed the upgrep successfully and completed the repository merge also. Trying to perform UPGPHYS and its erroring

Encountering the following error while we execute the (upghys)



Issue can be reproducible with following steps:

  1. Performing upgrade from 7.7.2 to
  2. Invoke database configuration wizard to initiate upgrade UPGREP and then Repository Merge
  3. After completion of repository Merge, trigger UPGPHYS process



 Upgrading from Older Siebel CRM version to New Siebel CRM version


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.