Slow Login Times or Login Timeouts When Using ADSI or LDAP (Doc ID 741446.1)

Last updated on MAY 28, 2014

Applies to:

Siebel System Software - Version 7.5.3 [100] to 8.0.0.4 [20417] [Release V7 to V8]
Information in this document applies to any platform.
*** Checked for relevancy 30-Jan-2013 ***

Symptoms

When a user attempts to login to the Siebel application using either LDAP (LDAPSecAdpt) or Active Directory (ADSISecAdpt) authentication, there is a significant performance delay or the attempt times out.  Review of the application object manager log file shows the delay coming from the LDAP search in the user DN look up step.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms