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Data not Exported to XML after Upgrade to 8.0 : Character '0x0001' Cannot Be Represented in XML(SBL-EAI-00245) (Doc ID 745623.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version [20416] and later
Information in this document applies to any platform.
***Checked for relevance on 16-Dec-2013***


The customer was trying to convert some data to an XML document on Siebel 8.0 and received the error below:

Error invoking service 'EAI XML Write to File', method 'WriteEAIMsg' at step 'Write XML'.(SBL-BPR-00162)
'EAI XML Write to File' service with method 'WriteEAIMsg' failed while generating XML to be written to file '\\pdbh9tn25\FTEXPIMP\XMLExport\SRQ$$__SBS Field Operations.XML'.
The XML Hierarchy cannot be converted to an XML Document.(SBL-EAI-04112)
Character '0x0001' cannot be represented in XML(SBL-EAI-00245)

However the same data was being converted without errors on Siebel 7.5. The only difference was that the offending character was converted to ‘ü’ (u umlaut).


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