Popup Windows Do Not Appear At Correct Size in High Interactivity (Doc ID 745672.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Call Center - Version 7.7.1 [18306] to 8.0.0.4 [20417] [Release V7 to V8]
Information in this document applies to any platform.

Symptoms

Using Internet Explorer (IE) 8 for High Interactivity, when invoking a pop-up applet, the pop-up applet size is smaller than the actual applet size. User has to resize the applet to view the entire contents.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms