Error: "Could not route message to AsgnSrvr with registered key All AM Rule Set" when clicking Assign button. (Doc ID 745998.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Assignment Manager - Version 7.8.2.3 [19221] to 8.2.2.3 SIA [23021] [Release V7 to V8]
Information in this document applies to any platform.
checked for currency 9/23/2013

Symptoms

At UI on applet, when user press the Assign button, this message appears:
---------------------------
Siebel
---------------------------
[1] Could not route message to AsgnSrvr with registered key All AM Rule Set
[2] no more remote SRB instance

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms