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UMF Messages Active Popup Applet - No image displayed (Doc ID 749802.1)

Last updated on OCTOBER 31, 2019

Applies to:

Siebel Order Management - Version 8.0.0.3 SIA [20416] and later
Information in this document applies to any platform.

Symptoms


The following behavior was reproduced in 8.0 application

1.Navigate to Administration Document -> Literature and push new file button. Browse for a image and add it.
2. Navigate to Administration Order management -> Message Types and query for "Quotes and Orders Verify - Header" message.
3. Open the Bitmap field and select  the image from step 1.
4. Navigate to Quotes -> List, drill down on a quote and selected Line Items view tab. Now the verify button is visible in the top form applet.
5. Press Verify button and the popup message is displayed. The image is not visible.
6. Logout and login again.
7. Repeated step 4 and 5, and the same behavior happens.

The behavior is not reproducible with dedicated client, only with the web client.

Cause

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In this Document
Symptoms
Cause
Solution


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