My Oracle Support Banner

Error When Exiting Product Configurator With Done Button: Cannot load active Business Component SBL-ORD-00116 (Doc ID 752930.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel eConfigurator - Version 7.7.2 SIA [18325] and later
Information in this document applies to any platform.

Symptoms

When selecting the "Done" button for the first time in configurator the application was not exiting configurator. Then when selecting the "Done" button for the second time there was the following error message: 
"Cannot load active Business Component (SBL-ORD-00116)"

This was only happening with Asset Based Ordering enabled.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.