Large Export (more 10000 rows) Causes Application Timeout with Error SBL-UIF-00313 - Error Happened During Restoring the Context (Doc ID 756133.1)

Last updated on APRIL 20, 2017

Applies to:

Siebel CRM - Version 7.7.2.6 [18372] and later
Information in this document applies to any platform.
***Checked for relevance on 18-Jun-2014***

Symptoms

It was reported that when running an export of a large amount of data (over a few thousand) from the browser when the export completes a 'session timeout' error will occur.

This occurs when running Siebel 7.7.2.6 onwards in conjunction with XP SP2 or WIN23K SP1.

The Object manager logs show a context loss after the export completes :

EventContext EvtCtxApplet 4 0 2007-04-17 09:46:24 SWE Export Applet (Export)

ObjMgrLog Error 1 0 2007-04-17 09:46:24 (sweframe.cpp (8350)) SBL-UIF-00313: An error happened during restoring the context for requested location

Cause

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