EAI Http Service not responding correctly to Redirect messages

(Doc ID 758617.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version SIA [20408] and later
Information in this document applies to any platform.


Statement of what the issue is

We have certain workflows in siebel which send out Http requests(Using EAI Http transport service) to an external application. The external application recently changed their authorization scheme.

The following error was noticed in the siebel component log.

HTTP response from the external application :

EAITransport EAITransportDebug 4 00000302492c00cc:0 2008-11-25 13:59:44 *** HTTP response Headers from Data Send request:
HTTP/1.1 401 Unauthorized

Via: 1.1 PSNNA943
Connection: close
Proxy-Support: Session-Based-Authentication
Connection: Proxy-Support
Content-Length: 1656
ate: Tue, 25 Nov 2008 18:59:44 GMT
Content-Type: text/html
Server: Microsoft-IIS/6.0
WWW-Authenticate: Negotiate
WWW-Authenticate: NTLM
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