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ARCHIVED: Siebel 8.1 cannot reach BI Publisher service Error SBL-EAI-08027 (Doc ID 762438.1)

Last updated on MARCH 20, 2025

Applies to:

Siebel Reports - Version 8.1.1 [21112] to 8.1.1 [21112] [Release V8]
Information in this document applies to any platform.

Symptoms

In a newly configured Siebel BI Publisher environment users requesting reports are being given a dialog box showing the following error :
Error for call method "" forBusiness Service ""(SBL-OMS-00203)

In addition to the above error in the UI the following error was also evident in the log file for the users Object Manager session :
ObjMgrLog ... SBL-EAI-08027: No active outbound webservice defined 'http://xmlns.oracle.com/oxp/service/PublicReportService:PublicReportServiceService'.
ObjMgrBusServiceLog ... (xmlpadaptersvc.cpp (1378)) SBL-EAI-08027: There is no outbound webservice defined ''

For environments running Siebel 8.1.1.1 and later FixPack please also see the following document :

DocID 1051319.1 Troubleshooting problems with the Siebel BI Publisher integration

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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