Communication Outbound Manager loses connection to database intermittently
(Doc ID 762888.1)
Last updated on FEBRUARY 03, 2022
Applies to:
Siebel Email Response - Version 8.0 [20405] and laterInformation in this document applies to any platform.
Symptoms
The components like Outbound Communications Manager and Workflow can lose their database connections intermittently, with no reproducible pattern.
ObjMgrSqlLog Detail 4 0000014049373a03:0 2008-12-04 22:52:33
***** SQL Statement Prepare Time for SQL Cursor with ID 8367140: 0.000 seconds *****
ObjMgrSqlCursorLog Execute 5 0000014049373a03:0 2008-12-04 22:52:33 Begin: ExecuteStmt for Sql Cursor at 8367140
SQLParseAndExecute Bind Vars 4 0000014049373a03:0 2008-12-04 22:52:33 1: Default SMTP Profile
ObjMgrLog Error 1 0000014049373a03:0 2008-12-04 22:52:33 (oracon.cpp (3202)) SBL-DBC-00108: An error has occurred preparing a Sql statement.
Please continue or ask your systems administrator to check your application configuration if the problem persists.
SQLParseAndExecute Execute 5 0000014049373a03:0 2008-12-04 22:52:33 ORA-03135: connection lost contact
ObjMgrSqlCursorLog Execute 5 0000014049373a03:0 2008-12-04 22:52:33 End: ExecuteStmt for Sql Cursor at 8367140
Cause
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In this Document
Symptoms |
Cause |
Solution |