How to open an attached executable on the client without downloading it first (Doc ID 778843.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.8.2.6 SIA [19230] and later
Information in this document applies to any platform.
Checked for Relevance on 11-02-2016

Goal

Attachments that are executable files cannot be opened directly from within the Siebel user interface. For security reasons they must be downloaded first, and then the user can open them from their local file system. This shall prevent accidental execution of potentially malicious code.

In secure environments, efficiency may benefit from allowing users to execute the attachment immediately when opening the attachment by clicking on its hyperlink.

Solution

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