Push Done Button in Product Configurator Leads to Error invoking Service 'Context Service', Method 'SyncRowSetData' at Step 'Synch Row Set'.(SBL-BPR-00162) (Doc ID 779393.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Siebel Configurator - Version 8.0.0.5 SIA [20420] and later
Siebel eConfigurator - Version 8.0 [20405] and later
Information in this document applies to any platform.
Checked for Relevance on 07-09-2010


Symptoms


After pushing Done Button in Configurator UI the following error is displayed:

Error invoking service 'Context Service', method 'SyncRowSetData' at step 'Synch Row Set'.(SBL-BPR-00162)

In the log an additional message can be seen:

The selected record has been modified by another user since it was retrieved. Please continue.(SBL-DAT-00523)

Cause

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