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xml file of Assignment Rules gets imported, but data (AM Rules) not seen (Doc ID 782895.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel System Software - Version [20412] and later
Information in this document applies to any platform.


To migrate Assignment Manager rules across environments, I followed bookshelf and exported an xml file of some sample rules from DEV environment. I opened the xml file and ensured that it has proper data,
looks good. I stored the file in a location visible/accessible to both DEV and TEST environments.

Now, in TEST environment, I followed bookshelf steps and imported the file. I got a "Successfully imported" acknowledgement. (The steps reproduced here are from the 8.0 bookshelf)

1 Access the target system; that is, the system to which you want to migrate data.
2 Make sure the source file is accessible.
3 Navigate to the Application Deployment Manager screen > Deployment Sessions view.
4 In the Deployment Sessions list, click the menu button and then Deploy from File.
5 Enter the network path and filename for the import file, then click the Import button.
NOTE: The import process requires the filename as input. If the export session generated multiple files, the import step must be executed for each file.
6 Check the details of the deployment by reviewing the log files and EAI queue of the target application object manager.

Now I expect the Rules to be present if I navigate to Administration - Assignment Assignment Rules list. But they are not! Also, the Application - Integration -> Eai Queue doesn't have an entry. The log files have the entry "file imported", but nowhere I am seeing any SQL with "INSERT INTO S_ASGN_RULE" statement. Am I missing any step? or is this a bug?


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