Blank browser problem with Oracle HTTP Server after turning on SSL / HTTPS (Doc ID 785004.1)

Last updated on MAY 29, 2016

Applies to:

Siebel CRM - Version 7.7 [18026] BETA and later
Information in this document applies to any platform.
*** Checked for Relevancy 10-JAN-2014 ***

Symptoms

Statement of what the issue is
Customer is trying to set-up SSL between the client web browsers and the Siebel Web Server (SWSE) in Siebel. They are using the Oracle HTTP Server on a Linux operating system. Everything works fine with HTTP but when they try to use HTTPS, they just get a blank screen. No errors -- the page simply doesn't load.

Expected behavior is that the login page would load appropriately with both HTTP and HTTPS (SSL) connections.

Cause

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