Blank browser problem with Oracle HTTP Server after turning on SSL / HTTPS

(Doc ID 785004.1)

Last updated on MAY 29, 2016

Applies to:

Siebel CRM - Version 7.7 [18026] BETA and later
Information in this document applies to any platform.
*** Checked for Relevancy 10-JAN-2014 ***


Statement of what the issue is
Customer is trying to set-up SSL between the client web browsers and the Siebel Web Server (SWSE) in Siebel. They are using the Oracle HTTP Server on a Linux operating system. Everything works fine with HTTP but when they try to use HTTPS, they just get a blank screen. No errors -- the page simply doesn't load.

Expected behavior is that the login page would load appropriately with both HTTP and HTTPS (SSL) connections.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms