Assignment Manager in Unavilable State (Doc ID 790200.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Assignment Manager - Version 8.0.0.5 SIA [20420] and later
Information in this document applies to any platform.

Symptoms

We have recently converted our Account Name and Location to Uppercase.  All the records got converted fine without and any issues.

The Assignment Manager becomes unavailable Status.

This is the error I see in the log file:

2021 2009-03-08 12:10:04 0000-00-00 00:00:00 -0500 00000000 001 003f 0001 09 AsgnSrvr 9437187 1401070 1 /usr/local/siebel/siebsrvr/enterprises/whs_siebprod/psfaapp1/log/AsgnSrvr_0009_9437187.log 8.0.0.5 [20420] ENU
GenericLog GenericError 1 000085c649b360de:0 2009-03-08 12:10:04 (asgnobj.cpp (4685) err=1835036 sys=0) SBL-ASG-00028: Default organization Default Organization for assignment object Account is not found in the organizations table.
GenericLog GenericError 1 000085c649b360de:0 2009-03-08 12:10:04 (asgnobj.cpp (5597) err=1835032 sys=0) SBL-ASG-00024: Unable to load assignment object Account.

Wanted to know what all we need to change to get this running.

 

Cause

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