How can Data Cleansing AND Data Matching be enabled for an UCM workflow? (Doc ID 798566.1)

Last updated on MARCH 29, 2016

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Siebel Data Quality - Version 8.0 SIA [20405] and later
Siebel Universal Customer Master - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Goal

The customer was using the workflow process:
    UCM Customer Profile Integration Process (File Transport Test Workflow)
and third party Data Cleansing / Data Matching Software
   (factor4, but this will apply to all third party data quality solutions)

They wanted to enable Data Cleansing and Data Matching for this UCM workflow.

Solution

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