Problem with using the "FS Holiday API Service"
Last updated on APRIL 02, 2018
Applies to:Siebel Field Service - Version 184.108.40.206 SIA  to 220.127.116.11 SIA  [Release V8]
Information in this document applies to any platform.
Business Service (FS Holiday API Service) - Method (GetElapsedBusinessTime) is not working fine.
The business service method was tested through simulation on Sample database with following parameters:
Service Name: FS Holiday API Service
Method Name: GetElapsedBusinessTime
Start Time: 08/04/2009 15:00:00
End Time: 08/04/2009 16:30:00
Calender Id: 3SIA-2RCDD
Time Unit: minutes
Schedule Time Zone:
Calender Id is ROW_ID for 12x5 support schedule from Administration - Service -> Schedules view.
While the expected result for this simulation was 90, the result returned by the method was 390, which was wrong.
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