Calendar Drilldown Causes An End of File Error and SBL-DAT-00393
(Doc ID 816515.1)
Last updated on JULY 09, 2020
Applies to:Siebel Call Center - Version 8.0  and later
Information in this document applies to any platform.
Checked for relevance on 13-03-2015
***Checked for relevance on 06-07-2020***
Drilldown on an activity in the Calendar causes an "end of file error" and SBL-DAT-00393 error to be displayed.
This issue can be reproduced with the following steps:
1. Login to Siebel
2. Go to Home Page
3. Click on Description of Calendar (Drilldown activity in calendar from home page).
4. The following error occurs:
An end of file error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00393)
5. The same error can be caused if the user clicks the "New" Button on the calendar on the Home Page.
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