My Oracle Support Banner

Cannot Get Service: BS_Name (SBL-UIF-00275) Error When Invoking A Business Service Using Browser Script or Web Client Automation Server (Doc ID 823053.1)

Last updated on JULY 02, 2023

Applies to:

Siebel Tools - Version [15053] to 16.19 [IP2016] [Release V7 to V16]
Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When trying to invoke a custom business service or vanilla business service using Browser Script or Web Client Automation Server ,  the below error occurs:


  • Perform a Compile in pre IP17, or Deliver in IP17 onward.
  • Click the button from UI.  The above error occurs. 
  • Same error would occur for Web Client Automation Server by creating Excel macro which calls the business service as documented in Object Interfaces Reference.

    When the excel macro is launched,  the "Cannot get service: BS_Name (SBL-UIF_00275)" error message is displayed on Web Client.




    To view full details, sign in with your My Oracle Support account.

    Don't have a My Oracle Support account? Click to get started!

    In this Document


    My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.