Cannot Get Service: BS_Name (SBL-UIF-00275) Error, When Using "Web Client Automation Server" or Browser Script (Doc ID 823053.1)

Last updated on NOVEMBER 13, 2016

Applies to:

Siebel Tools - Version 8.0.0.6 [20423] and later
Information in this document applies to any platform.
Checked for Relevance on 12-Feb-2015

Symptoms

Following steps are followed to invoke a custom business service from an external application via Web Client Automation Server:

(1) Create a custom business service

(2) Add the custom business service in Application User Property as follow:

  Name: ClientBusinessServiceX

  Value: BS_Name

(3) Create a Excel macro which calls the custom business service with Web Client Automation Server as documented in Object Interfaces Reference

However, when the excel macro is launched, following error message is displayed on Web Client:

Cannot get service: BS_Name (SBL-UIF-00275)

Cause

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