API Method of Remote Complex Object Instance Service, GetPossibleValues in Configurator Retrieving Output NONE_EXCLUDED (Doc ID 823485.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 7.8.2.3 [19221] and later
Information in this document applies to any platform.
RCOIS


Symptoms


When trying to use the Configurator API, GetPossibleValues method,  in order to get the list of all possible values for a given product attribute (eg. PaymentMethod) defined in a quote item, the output generated is NONE_EXCLUDED 

According to the Bookshelf this method retrieves selectable values from the configuration engine for the attribute.

Cause

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