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Statement of Direction, Haley Expert Rules and Siebel (Doc ID 826323.1)

Last updated on MAY 10, 2013

Applies to:

Siebel Business Rules - Version 7.8.2.12 SIA[19247] to 8.1.1 SIA [21111] [Release V7 to V8]
Information in this document applies to any platform.

Details

A Haley rules engine is shipped with Siebel Tools in Siebel versions 8.x and up and is generally referred to as HaleyAuthority, or Siebel Business Rules Developer, or Haley Expert Rules. This product which is shipped as part of the Siebel Base CRM follows Siebel's standard Lifetime Support Policy* for 8.x releases. This includes Premier support until at least the end of January 2012. Customers currently using Haley Expert Rules can continue to use Haley Expert Rules.

The product direction for Business Rules authoring and automation with Siebel Applications is planned to be Oracle Policy Automation (formerly known as Haley Office Rules). Oracle Policy Automation integration with Siebel is already available for Siebel 8.0 and later releases. Oracle Policy Automation and Oracle Policy Automation Connector for Siebel are separately licensed products whereas Haley Expert Rules was part of Siebel Base CRM product set. Oracle Policy Automation products are available as part of the Oracle price list.

Starting with major releases of Siebel after Siebel 8.1.1, Haley Expert Rules will no longer be bundled with the Siebel CRM product.

Haley Expert Rules/Oracle Policy Automation - Product Direction

The next version of Siebel Public Sector is planned for release in first quarter 2010. Planned for purchase and integration with this Public Sector release is an updated Oracle Policy Automation connector for Siebel. This new version is planned to add a pre-packaged Benefit Plan and Eligibility integration.

*Please refer to Oracle Standard support policy documents for definitions of Premier and Extended support.  http://www.oracle.com/us/support/lifetime-support/index.html

See attached Statement of Direction (PDF) for more information.

Actions

See attached PDF Statement of Direction.

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 Haley Expert Rules/Oracle Policy Automation - Product Direction
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