VBC Business Service does not pass SiebelMessage to Workflow : SBL-EAI-04024: Input Message is missing header properties. (Doc ID 827163.1)

Last updated on JULY 20, 2016

Applies to:

Siebel CRM - Version 7.8.2.11 SIA[19244] and later
Information in this document applies to any platform.


Symptoms

Caching VBC was configured as per  <NOTE: 477671.1> "Caching VBC/VBC BS Classes CSSFABCVRec and CSSFAExternalService in Siebel Industry Applications" where the VBC is used as the child applet in a parent-child view.

First time when the view is opened data is displayed correctly, but when the user navigates to the next record in the top applet the VBC applet generates an error (as below).

SBL-EAI-04024: Input Message is missing header properties.

This worked fine on Siebel version 7.8.2.5 but failed on 7.8.2.11.

Cause

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