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Cannot log into Sample DB after setting up a new language (TRK) and generating a new .SRF SBL-DAT-00472 SBL-DAT-00227 (Doc ID 829253.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Consumer Goods - Version 8.1.1 [21112] to [IP2013] [Release V8]
Information in this document applies to any platform.


Error messages displayed after entering user-name/password in the Siebel Client:
(1) "Generic SSA NOTOK error message. (SBL-DAT-00472)"
(2) "Unable to create the Business Service 'Web Engine Interface'(SBL-DAT-00227)"


A new language was installed and a new SRF was deployed.


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