Application hangs when closing popup applet in Internet Explorer 7 (Doc ID 831277.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 7.7.2.10 [18385] to 8.1.1.2 [Release V7 to V8]
Information in this document applies to any platform.

Symptoms

Statement of what the issue is
The customer found an issue when using Siebel 7.7.2.10 QF0A07 with Internet Explorer 7. The issue is seen whereby when a text field is 'picked', text is typed into the 'Starting with' field in the pick or shuttle applet and then the cross (X) in the corner of the Window is clicked and the record is not saved, the application hangs.

Cause

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