My Oracle Support Banner

Application hangs when closing popup applet in Internet Explorer 7 (Doc ID 831277.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Siebel CRM - Version 7.7.2.10 [18385] to 8.1.1.2 [Release V7 to V8]
Information in this document applies to any platform.

Symptoms

Statement of what the issue is
The customer found an issue when using Siebel 7.7.2.10 QF0A07 with Internet Explorer 7. The issue is seen whereby when a text field is 'picked', text is typed into the 'Starting with' field in the pick or shuttle applet and then the cross (X) in the corner of the Window is clicked and the record is not saved, the application hangs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.