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Catalog Search and Favorites Views do not use Access Groups for Product Visibility (Doc ID 839441.1)

Last updated on DECEMBER 14, 2021

Applies to:

Siebel Quote and Order Capture - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

Product Catalogs, where access control is implemented via Access Group works fine when creating a new Quote\Order and browsing Product Catalogs starting from "Quote-Browse Catalog View"/ "Sales Order-Browse Catalog View".

The products a user has access to are those (and only those) that their access group is associated to.

However, if a user searches for a product via "Attribute Search" feature ("Quote-Search Catalog View" / "Sales Order-Search Catalog View"), or via Favorites or via Quick-Add the access control DOES NOT apply.

As a consequence, the users will be able to see products that they should see i.e. users can see products within catalogs and categories that their Access Group is not associated to.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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