Inbound web service call fails with Namespace value '%1' in SOAPAction does not match Namespace value '%2' in xml tag '%3'.

(Doc ID 848918.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 7.8.2.10 [19241] and later
Information in this document applies to any platform.
***Checked for relevance on 24-AUG-2012***

Symptoms


The customer created an inbound web service in a 7.8 environment (Binding: SOAP_DOC_LITERAL) and created an outbound web service in a 7.5 environment. When the web service was called from the 7.5 environment the 7.5 task failed with the following error:

“Error: SiebelError: XML Hierarchy Converter error - empty input message, expecting an XML document in of input arguments(SBL-UNU-00246)Error near no filename:799 [InvokeMethod()]. from no filename:799 [BusComp_DeleteRecord()]
33043 XML Hierarchy Converter error - empty input message, expecting an XML document in of input arguments(SBL-UNU-00246)"



The SOAP document returned by the 7.8 environment included the following error:

"Namespace value 'http://poem.mycompany.com' in SOAPAction does not match Namespace value 'http://www.siebel.com/xml/POEInaVehFitIO' in xml tag
'POEInaVehFitBS_InaVehFit_Input'.(SBL-EAI-08025)"



Cause

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