Last updated on AUGUST 16, 2016
Applies to:Siebel CRM - Version 184.108.40.206  and later
Information in this document applies to any platform.
***Checked for relevance on 24-AUG-2012***
The customer created an inbound web service in a 7.8 environment (Binding: SOAP_DOC_LITERAL) and created an outbound web service in a 7.5 environment. When the web service was called from the 7.5 environment the 7.5 task failed with the following error:
“Error: SiebelError: XML Hierarchy Converter error - empty input message, expecting an XML document in of input arguments(SBL-UNU-00246)Error near no filename:799 [InvokeMethod()]. from no filename:799 [BusComp_DeleteRecord()]
33043 XML Hierarchy Converter error - empty input message, expecting an XML document in of input arguments(SBL-UNU-00246)"
The SOAP document returned by the 7.8 environment included the following error:
"Namespace value 'http://poem.mycompany.com' in SOAPAction does not match Namespace value 'http://www.siebel.com/xml/POEInaVehFitIO' in xml tag
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