Workflow SelfServicePostLogin and UserBSTest missing XMLPReportServer 8

(Doc ID 857401.1)

Last updated on OCTOBER 25, 2016

Applies to:

Siebel Reports - Version 8.1.1 [21112] and later
Information in this document applies to any platform.
***Checked for relevance on 25-May-2015***

Symptoms

When running a report the XMLPReportServer log file may show the following error messages :

ObjMgrLog Error 1 000000024a1a1d34:0 2009-05-25 07:18:38 (factory.cpp (229)) SBL-EAI-04319: Active Workflow Process named 'SelfServicePostLogin' cannot be found in runtime database 'ServerDataSrc'.
ObjMgrLog Error 1 000000024a1a1d34:0 2009-05-25 07:18:38 (wservice.cpp (140)) SBL-EAI-04307: No ports were initialized for Web Service named 'SelfServicePostLogin' having namespace value 'http://siebel.com/SelfService/Common/Login'.
ObjMgrLog Error 1 000000024a1a1d34:0 2009-05-25 07:18:41 (factory.cpp (181)) SBL-EAI-04299: Business Service 'UserBSTest' does not exist.
ObjMgrLog Error 1 000000024a1a1d34:0 2009-05-25 07:18:41 (wservice.cpp (140)) SBL-EAI-04307: No ports were initialized for Web Service named 'UserBSTest' having namespace value 'http://siebel.com/CustomUI'.

Cause

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