Landing Page Response from Web Survey Daemon is Not Processed by Siebel

(Doc ID 862333.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Web Marketing - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
**Checked For Relevance On 13-NOV-2013**

Symptoms


Users are submitting surveys from a WSD landing site. The web survey daemon is recoginizing the submit of the web survey as the appropriate "dataq.00000000x" files are written, however, the following error is observed when trying to send to the EAI OM for processing:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
(ResponseDataProcessor.java:328) - Calling Siebel Endpoint URL :https://marketing.vrsn.com/eai_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSoap=1
Siebel Username :sadmin
Siebel JobName:Web Survey Job July 20, 2009 9:57:02 PM PDT20
2009-07-20 21:57:03,062 [QueueReader-0-Queueing] ERROR (ResponseDataProcessor.java:342) - Problem calling Siebel Web Services.
2009-07-20 21:57:03,062 [QueueReader-0-Queueing] ERROR (ResponseDataProcessor.java:365) - org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'
2009-07-20 21:57:03,062 [QueueReader-0-Queueing] ERROR (ResponseDataProcessor.java:228) - Exception:HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'
2009-07-20 21:57:03,062 [QueueReader-0-Queueing] ERROR (Logger.java:160) - Connection failure processing file dataq.0000000001
com.siebel.sem.common.db.DataProcessor$ConnectionFailureException: org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; nested exception is:
org.apache.axis2.AxisFault: HTTP Transport error : '204' - 'No Content'; oracle.apps.sem.wsd.response.Mktg_spcImport_spcServiceStub.MktgImportServiceInvokeImportJob(Mktg_spcImport_spcServiceStub.java:144)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition, tracing from the EAI Object Manager shows that the web service call was accepted, but there is a zero-byte response and the task hangs indefinitely

Cause

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