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Campaign Load failing with SBL-BPR-00162, SBL-EAI-04117 (Doc ID 862462.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Marketing - Version 8.0 [20405] and later
Information in this document applies to any platform.

Symptoms


Customer (re-)configured their environment with Siebel 7.8.2.11 in one webserver and OBI EE 10.1.3.4 in another webserver.
Except Campaign load everything is working good. Even segmentation select segment is working.
During campaign load the following error is received:
Error/Warning : Error invoking service 'Mktg Data Load Service', method 'PrepareCache' at step 'Prepare Cache'.(SBL-BPR-00162)
--
HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 403'(SBL-EAI-04117)

Cause

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