Outbound communication manager is not working

(Doc ID 865452.1)

Last updated on MAY 16, 2017

Applies to:

Siebel Email Response - Version 8.1 [21039] to 8.2.1 SIA[22220] [Release V8]
Information in this document applies to any platform.

Symptoms


I understand that after migrating from Siebel release 8.0 to 8.1 the outbound requests sent from Send/Notify functionality which is getting invoked by an LOV is not processed correctly by the CommOutboundMgr component. The outbound requests fail with the error message below:

SBL-OMS-00203: Error (null) invoking method "(null)" for Business Service "(null)"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms