swse log file does not exist

(Doc ID 873374.1)

Last updated on FEBRUARY 27, 2013

Applies to:

Siebel CRM - Version 8.0.0.5 SIA [20420] and later
Information in this document applies to any platform.

Symptoms


We are trying to debug a logon issue in our Siebel 8.0.0.6 QA Environment as we are setting up adsi. Previously we had the swse log being generated after every iis or server re-start but after enabling the HighInteractivity Mode, we are not able to see this file getting generated under; \\SIEBEL_ROOT\SWEApp\log folder on our webserver.

Could you please let us know if this the correct procedure to see or have this log generated or am I missing something here.

Now, fyi we set the following environment variables and parameter as per the documentation.

System Environment Variables on Webservers:
SIEBEL_SESSMGR_TRACE = 1
SIEBEL_SISNAPI_TRACE = 1
SIEBEL_LOG_EVENTS = 5

Parameters in eapps.cfg file
Log = Details <-- This parameter is no longer used.
Sesssion Monitor = TRUE

We restarted the webserver as well as the physical siebel server for this to take effect but unfortunately I still CAN NOT see the swse log file?

Cause

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