Components takes 600 secs to shutdown (Doc ID 875269.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version: 8.1.1 SIA [21111] and later   [Release: V8 and later ]
Information in this document applies to any platform.

Symptoms

Customer reported a slow response when shutting down components, it does not happen with EAI object manager, but with Loyalty object manager, which is an interactive object manager, it takes 10 minutes (600 seconds).

Cause

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