Resume paused TaskUI on Mobile Clients after Database extract and Initialization fails with "SBL-BPR-00214" errors

(Doc ID 882473.1)

Last updated on OCTOBER 17, 2016

Applies to:

Siebel Remote - Version [20412] and later
Information in this document applies to any platform.
***Checked for relevance on 28-Mar-2013***


Why Paused Task UI cannot be resumed on Mobile Client local databases after the local database being re-extracted on server and re-initialized?

And if Resume is attempted,why do these fail with errors like:
"SBL-BPR-00214: The instance record for '1E-5L' unexpectedly missing in operation 'BCReadInstance'." ? (note: '1E-5L' here is just a sample ROW_ID that can take different values)

Behaviour can be simply seen as:
-(Not OK) Tasks cannot be resumed in Local databases after DbXtract  and init have taken place!
-(OK) Tasks can be resumed fine when only Remote synchronizations are performed (but no database extracted and initialized).


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