SBL-EAI-04116 Errors during Campaign Load or Launch
(Doc ID 885654.1)
Last updated on JULY 03, 2023
Applies to:
Siebel Marketing - Version 8.0.0.1 SIA [20408] and laterInformation in this document applies to any platform.
Symptoms
Some campaign launches are failing with the following error:
HTTP Internet Exception during 'Data Send': 'The connection with the server was reset', code: '12031'(SBL-EAI-04116)
this occurs during the list generation at the step "Send Offers / Vendor Lists"
It usually occurs after about 10-20 minutes of processing.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |