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SBL-EAI-04116 Errors during Campaign Load or Launch (Doc ID 885654.1)

Last updated on JULY 03, 2023

Applies to:

Siebel Marketing - Version SIA [20408] and later
Information in this document applies to any platform.


Some campaign launches are failing with the following error:

HTTP Internet Exception during 'Data Send': 'The connection with the server was reset', code: '12031'(SBL-EAI-04116)

this occurs during the list generation at the step "Send Offers / Vendor Lists"

It usually occurs after about 10-20 minutes of processing.


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