EAI JMS Transport fails with "Can't find SerialContextProvider" When Sending Message To Oracle SOA Suite Using Oracle Advanced Queuing (AQ) (Doc ID 889678.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0.0.1 SIA [20408] and later
Information in this document applies to any platform.
""""Checked for relevance on 29-OCT-2010""""


Symptoms


The customer was installing Siebel 8.1.1 QF1002 for ACR 463: AIA COM 2.4 Order to Active and Order to Bill PIP Enhancements.

The application object manager’s log file showed that the following error occurred executing the workflow ‘SIS OM New Products & Services Process’ at the step Submit Order WS:

"JNDI error in EAI JMS Transport: 'Exception: javax.naming.CommunicationException: Can't find SerialContextProvider; Message: Can't find SerialContextProvider'.(SBL-EAI-05102)"

Cause

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