Siebel ESD 8.1 does not have parameter esd.bounceAddress (introduced in Siebel 8.0.x), therefore ESD fails to send emails (Doc ID 889812.1)

Last updated on SEPTEMBER 30, 2015

Applies to:

Siebel Email Marketing Server - Version 8.0 [20405] to 8.1.1 [21112] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer was sending SMS messages using Email Marketing Server for that.

Basically customer has a SMS Gateway that received the email messages from Siebel Email Marketing Server and than send the messages as SMS.

But the SMS Gateway was refusing the emails sent by ESD daemon because the ESD daemon when sending emails use a dynamic true SMTP From Address with the following format: SEMA-CR-<s_cam_con /><S_CAMP_CON Row Id>@<BHD domain>

As the S_CAMP_CON Row ID is different for every contact/prospect on the campaign list, every email will have a different from address.


Cause

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